Booking
Appointments can be booked online, by phone or in person. Online bookings are confirmed by email straight away. Please make sure your contact details are correct so we can reach you if anything changes.
Cancellations
We understand plans change. Please cancel at least 24 hours before your appointment using the link in your confirmation email, or by calling the salon. Late cancellations and missed appointments may be charged up to 50% of the booked service.
Late arrivals
If you are running late, please call us. Arriving more than 15 minutes late may mean we need to shorten your service or rebook it, so that we can stay on time for the next client.
Colour clients
A patch test is required at least 48 hours before any colour service for new clients, or if you have not had colour with us for six months. Patch tests are free.
Prices and payment
Prices shown online are a guide and may vary with hair length, thickness and the products needed. Your stylist will confirm the price before starting. Payment is taken at the salon after your appointment.
Your information
We only use your name, email and phone number to manage your appointments and send booking confirmations and reminders. We never share your details with third parties for marketing.